Support

Need help with Fairmark? Write to support@fairmarkapp.com and tell us your phone model, what you tapped and what you expected.

Report a problem with an AI answer

If an answer from the assistant or the Scout is wrong, misleading or inappropriate, write to support@fairmarkapp.com with the question you asked, roughly when you asked it and what was wrong. Please don’t include personal information. We review every report.

Quick answers

The watchlist shows “FETCHING LIVE DATA…” for a while. Ratios for a stock are fetched once and then remembered. The first load of a new stock can take up to a minute.
It says “OFFLINE”. The app can’t reach the Fairmark server. Check your connection, then open Settings and tap “Try again”.
No notifications. Switch alerts on for a stock in Alerts, allow notifications for Fairmark in your phone’s Settings, then use “Send a test notification”.
“MARKET CLOSED”. Prices show the last trade; live prices resume when the US market opens.
Why is forward P/E or PEG scored on fixed cutoffs? The data source gives a 5-year history only for P/E.

Subscriptions

Manage or cancel Premium in your Apple ID settings (iPhone) or in Google Play (Android). The app’s Restore Purchases button brings Premium back on a new phone. See the terms of use.

Privacy

See the privacy policy.

Fairmark is information only, not investment advice.